I was very lucky to find Trenna on Zillow. I was looking for the best buyers agent in Big Bear area with many years of experiences and great real buyers reviews. Trenna was very helpful from the beginning.
Finding the home: Trenna listened to my wish list in terms of size, style, location, budget and timing to purchase. She made great recommendations for area to consider or avoid. Location, location, location! She helped me to narrow down the list considering room layout, condition, and value. She previewed and pre-qualified many houses for me, so I didn’t have to waste my time for viewing something I won’t be interested.
Writing Offer: Trenna found one perfect listing for me, which needed TLC but great investment and vacation rental potential. It was one of rare opportunities to find an undervalued property, so we worked together quickly from viewing to writing offer in 30 minutes. Trenna even helped me get a rough estimate for fixing the place, so it was easy math for me and quick decision making to offer at right place.
Negotiation and Closing Escrow: Trenna was extremely responsive and professional throughout my buying experiences from making offer to closing escrow. I struggled with my own insurance agent, but she helped me to find good insurance for me. It was so smooth that we were able to close escrow 9 days earlier than original date. It’s amazing considering we found many issues through home inspections.
Communications: Trenna always found answers, and gave me good tips about living or investing in Big Bear. She lives there, and she loves there. Great personality and pleasant to work with. Again, she is very professional and straight to the point. There was no wishful answers or gray answers at all. She was patient and good listener too. I like her business style.
I recommend Trenna to my friends and anyone interested in buying a property in Big Bear Lake.
